Position- Customer Care executive
Experience- 0-2 Years
Educational Qualification- Graduate
Location- Greater Noida
Salary- 20000
Key skills- Customer services, Customer support, Customer relationship management, CCE,
Job Description
Respond to complaints from customers & give after-sales support when requested.
Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
Handling customer queries & assisting sales team accordingly.
Calling prospective clients for product knowledge.
Converting potential leads into client.
Addressing clients' uncertainties, grievances, and suggestions on time.
Noting important details of each conversation.
Communicating verbal acceptances of offers to our sales team for closing.